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Reputation/Crisis Management

Springs Interactive Media thrives on Reputation and Crisis Management. Give us a problem and we’ll solve it for you! We’ll use our extensive playbook to combat any negative online content that’s impacting your business.

Negative reviews, disparaging social media comments, damaging media coverage……we’ll attack them all head-on with a content strategy that will suppress the harmful material that could destroy your good name.

There is a direct correlation to our PR efforts and how it impacts our clients’ ranking with online searches. Our Search Engine Optimization (SEO) plan ensures that when potential customers search for your business online, they find positive content that will strengthen their faith in you.

Online Presence

The Springs Interactive Media team are experts in building and maintaining your digital presence. We use our content strategy to improve your online ranking by utilizing our Seach Engine Optimization (SEO) plan. We use a variety of tools such as Google Ads and Analytics, Facebook boosts, and Pay-per-click marketing to efficiently connect you to customers.

Springs Media is also an expert in building and maintaining social media sites while establishing a positive online reputation. We get you noticed by potential customers, then engage with them to provide as much information as possible about your business. Bottom line, you don’t have time to spend all day on social media, so we’ll do it for you!

Media Awareness

Media Awareness through Public Relations is so much more than sending out press releases. It’s all about creating a perception. Is your company perceived as kind, responsive, credible, helpful, and reliable? Or dismissive, greedy, misleading, uncaring, and cold?

Springs Media’s job is to ensure the public views your business in a positive light at all times. There is an art to spinning negative press and an art to highlighting the positive. Controlling the perception of your company is our top priority.

video production

Using video in your marketing campaigns isn’t the future, it’s the present. It’s proven that video is much more effective in gaining the attention of customers than text. We’ll manage your video strategy from start to finish whether it be informational videos about your business, customer testimonials, or viral content that creates a buzz about you.


  • Increased Customer Conversions
  • Stronger emotional connections
  • Better E-mail Click-Throughs
  • Higher Retention Rate
  • Higher Engagement
  • Improved Search Engine Optimization (SEO)

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We serve the greater Dallas-Ft. Worth, Frisco, Plano, Carrollton, Richardson, Arlington, Highland Village, Flower Mound, Lantana, and Lewisville area.